Pulsar Tree Mount

Order by 3pm for same working day dispatch on in stock items, orders placed after 3pm will be dispatched on the next working day (Monday to Friday, excluding bank holidays).

Free Delivery

All UK orders over £40 will receive free standard delivery, all UK orders over £99 will receive free express delivery and all UK orders over £250 will receive free next day delivery.

Order Tracking

All orders are dispatched via tracked delivery methods by DPD or Royal Mail, once your order has been dispatched you will receive a notification email which includes tracking details for your order. When the courier receives your order you may receive a notification email or text with additional tracking details and redelivery options.

1-Hour Time Slot

On the day your order is due to be delivered you may receive an email or text from the courier with a 1-hour time slot for delivery (depending on location and delivery service).

Mainland UK

Channel Islands, Isle of Man, Scotland & Scottish Highlands

Northern Ireland

Due to new GPSR regulations EU and Northern Ireland shipping options will be temporarily disabled on our website until we have the appropriate measures in place - for more information see Delivery to the EU and Northern Ireland.

Republic of Ireland

Due to new GPSR regulations EU and Northern Ireland shipping options will be temporarily disabled on our website until we have the appropriate measures in place - for more information see Delivery to the EU and Northern Ireland.

Europe

Due to new GPSR regulations EU and Northern Ireland shipping options will be temporarily disabled on our website until we have the appropriate measures in place - for more information see Delivery to the EU and Northern Ireland.

International

Orders to European and International destinations are calculated at 0% VAT, the prices displayed on our website are set to adjust accordingly based on the country that you are shopping from (for example if you're shopping from Ireland prices will display at 0% VAT which is the price you'll pay at checkout).

Customs and duty may be payable upon import depending on order value and contents, any fees will be calculated upon import to your country by the courier(s) who will notify you via email or text if payment is required.

Important Information

Please do check that the item is marked as "in stock" if you are expecting your item to be dispatched on the same working day that you placed your order. If your order contains "custom-made to order", "fast-delivery ships in x working days" or "pre-order" items we will ship your complete order once all items become available unless notified otherwise.

All orders are shipped to arrive within the time frame estimated above after your order has been dispatched, however please note that this is not a guaranteed service and during unexpected circumstances delays can happen, we can only apologise for any inconveniences caused.

If you do see that your order is delayed by the courier please do make sure to get in touch and we will be more than happy to help resolve this as quickly as possible.